We provide standard shipping Australia-wide, with free delivery on orders over $500. Express shipping is available at checkout for an additional fee.

Standard shipping typically takes 3–7 business days within Australia. Express shipping delivers within 1–3 business days. Delivery times may vary for regional areas.

Currently, we only ship within Australia. Stay tuned for updates on international shipping options.

Yes! Once your order is dispatched, you’ll receive a tracking number via email to monitor your delivery.

We accept returns within 14 days of delivery for unused and undamaged items in their original packaging. Custom-made or sale items are final sale.

Email us at [customer service email] with your order number and reason for return. We’ll provide instructions for processing.

Sale items are final purchase and cannot be returned unless faulty or damaged upon arrival.

Many of our pieces are handcrafted by skilled artisans, ensuring unique, high-quality designs. Product descriptions specify handmade items.

We prioritise sustainable, premium materials like solid wood, natural stone, and artisanal metals. Each product listing includes material details.

Yes! Select items can be customised. Contact us via [email/contact page] to discuss bespoke options.

We accept Visa, Mastercard, American Express, PayPal, and Afterpay for flexible payments.

Absolutely. Our checkout uses SSL encryption, and we never store your payment details.